After years of visiting of the same stylist elsewhere and not getting anywhere with requests for an updated look, I came to Milano and met Caitlin. After two visits with her, I know that I have found my new stylist. She listened to my ideas of a fresh look, made suggestions, and I am so happy with the results. Everyone at the salon is friendly and the whole vibe of the salon is relaxed and hip without being pretentious. Leaving my last salon after so many years was somewhat of a daunting experience because there are so many salons in Chicago that I was worried I would also end up unhappy at a new place, but I really lucked out with Milano Studio and Caitlin. I couldn't be happier with them.